Susan Rooks

  • About Me

    My Bio

    I founded Grammar Goddess Communication more than 20 years ago to help business professionals strengthen their communication skills. My three-hour Brush Up on Your Skills programs concentrate on American grammar, business writing, and interpersonal skills. Of course, there are endless possibilities in the interpersonal skills area, including Introduction to DiSC©.

    My only goal is to help business professionals look and sound as smart as they are. 

    They may have lost their way with American grammar, they may never have had any formal business writing training, or they may not see how language, including body language, can shape others’ perception of them and give them the results they're looking for.

    And although my basic workbooks are on my website and available for you with just an email request, I can always customize them to your particular needs.

    Along with corporate workshops, I offer copyediting and proofreading services for any type of business-related material such as website content, annual reports, or form letters. 

    And if you're a blogger, I can help you, too, by finding and correcting any grammar errors before you publish.

    How can I help you?

  • My 272s
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    What is YOUR Why?

    The TED talk that Simon Sinek gave several years ago went viral as we all know, and it got a lot of people talking. Have you ever seen it? More than once? It is totally worth it, right? It’s all about the reality of Steve Jobs and Apple -- and the reason so many people are passionate about their Apple products. It certainly made me think, and so I ask this very simple question: What is YOUR why? Why do you ma... Read More

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    The Impotence of Proofreading, #2

    A few months ago, I wrote a post on The Impotence of Proofreading, which is something we should all take seriously, especially if we’re bloggers with a worldwide audience. But even those who “only” write local articles need to be careful. Now let’s move on to some newspapers’ goofs from around the world (with my snarky comments after each in bold and italics): IMPORTANT NOTICE: If you are one of hundreds of parachuting enthusiast... Read More

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    One Usage Error Everyone's Making

    Pronouns! Do you know how many people misuse pronouns? And of all the words to use correctly, these would be the ones. But there is a ton of confusion about most of them, especially the "self" ones. So let's see if I can help you understand how to use these correctly. The "self" pronouns are known as reflexive pronouns. The only time we can use them is when they "reflect" back to the subject of the sentence and are the SAME person as the su... Read More

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    Fireside Chats: Welcome?

    Have you ever applied to be a member of some organization? It could have been as a volunteer at a nonprofit, a paid position at a for-profit, a member of a networking group, even an internship. Did you expect to hear back quickly with an answer, no matter what it was? A while ago, I wrote a piece on ways an organization can be seen as welcoming to outsiders, because I had visited several networking groups and hadn’t been made to feel we... Read More

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    Why have milestones been on my mind? Because my mother turned 100 on February 7, 2017. Happy 100th birthday, Marcia Rooks! Do you remember when you could boast you were four and a HALF?  You weren’t quite five, but you were way older than just four, right? For Jewish kids, 13 is a tremendous milestone, as it's the age Jewish children become adults (a Bar Mitzvah for a boy and a Bat Mitzvah for a girl) in the eyes of t... Read More

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    How do others see you? How do you want to them to see you? What are you doing about it — now? A colleague wrote a post about creating a personal brand on social media. A commenter asked if it would help him to either find a new job or make a stronger impact at his company. He said he’s active on social media, but merely to show pictures, “talk trash” with his buds, and laugh at jokes. John told him that recruiters and HR personne... Read More

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    Stop "Shoulding" on Everyone!

    Language is meant to help us humans communicate, but sometimes even with our best efforts, we mess up. Years ago, I took my car to a local service station. My oil light was on, and even I knew what that meant: I was in trouble. The service guy lifted the car up, unscrewed the cap, and . . . black tarry stuff fell out of the car. He had a horrified look on his face.  He said: “Ma’am! Look at this! Don’t you know you should ... Read More

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    A Word That Kills Productivity

    When we were kids, most of us heard and maybe even said, “Sticks and stones will break my bones, but words will never hurt me.” You remember that, right? Then we grew up, and most of us learned that words do matter. Words have power. Words set the framework for how we feel, what we think, and how we act. I realized how powerful even a single word can be when used in a negative manner when I recently heard myself say, “Wow. Look at that! ... Read More

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    What Good is Good Grammar, Anyway?

    To me, grammar is a bridge between a writer’s ideas and a reader’s understanding of those ideas. It’s a tool that allows for clarity. Without some structure, some common agreements, and some consistencies in spelling, usage, and/or punctuation, some writing, like this sentence below, would be really tough to read: Withoutsomestructuresomecommonagreementsandsomeconsistenciesinspellingusageandorpunctuationsomewritinglikethissentencewouldberea... Read More

  • 272s By Others

    272s shared by Susan